TorGuard VPN Review

$4.99 / month

P2P and BitTorrent Traffic for Download, Simultaneous 5 connections,Stealth VPN, 7 Day Money-Back

TorGuard (TG) VPN is a virtual private network that allows you to hide your IP address and geographical location, which lets you search the internet, download/upload and stream content in privacy and security. TorGuard has a staggering 1600+ servers in over 50 countries, which allows you to connect to their network from nearly anywhere in the world, allowing you to bypass all sorts of content restrictions and barriers.

In addition to the wide coverage, TG also has a whole host of other features, such as unlimited speeds and bandwidth, multi-device compatibility, 24/7 customer care, 256-bit military encryption and a 7-day money back guarantee. All features will be elaborated on later in the review.

PROS:
  • 1600+ servers 50+ Countries
  • 24/7/365 support with live chat
  • Decent 256-bit encryption
  • Multiple security protocols & Stealth servers
  • 5 simultaneous connections with one account
  • P2P allowed- Fast Torrent VPN Downloads
  • No logs on all VPN and proxy servers
  • Anonymous proxy and anonymous email Servcie available
CONS:
  • A little pricey
  • Performance drops at peak times

Update - 2017.05.07

Pricing and Packages

TG’s price plans are a little different to other provides and start off a fairly pricey $9.99 a month. Price is always important when it comes to a good VPN service as it’s usually one of the final factors that are considered before actually purchasing the software. One thing that I also noticed with TG is they didn’t discriminate between their VPN price plans, and you will receive the same features as you would if you had purchased any of the other VPN packages.

TorGuard VPN Price Plan

However, TG also offers a load of other services that are priced differently to their VPN service. They also offer a number of price plans for their email, proxy and ‘bundle’ services. You can also pick up discounts if you get two services instead of one, for example, they offer a proxy-VPN special. Nonetheless, with the VPN service, like every provider, the more committed you are to their services, the more money you save. In TG’s case, they offer 4 price plans: monthly, 3 months, 6 months and yearly.

Their prices start off at a fairly expensive $9.99 for their monthly plan and then begin to get cheaper as you commit more to their services. The quarterly plan comes in at $19.99 with the bi-annual plan being $29.99. The yearly plan saves you the most money and is priced at $59.99. As previously mentioned, TG has a range of other services that are priced differently, such as their anonymous email, proxy and business services.

 

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Payment Options

VPN services should offer a range of payment options for their customers to choose from. The purpose of a VPN provider is to ensure your safety and privacy on the internet, so it should also be an obligation to protect you when purchasing from their website, preventing you from being scammed or subject to identity theft.

TG offers a range of payment options as expected and you can pay in a ton of ways, 80+ to be exact. They of course accept payment from all the major credit/debit cards, such as Visa, MasterCard and American Express, as well as accepting payments from the secure third-party application – PayPal. PayPal is incredibly secure and excellent way to buy on the internet, as it allows users to claim money back and to issue refunds if they didn’t receive the goods they paid for. In addition, they offer a number of alternative gateways including Alipay, CashU and even Subway cards.

TorGuard VPN Payment

Moreover, they allow you to pay with the most secure method on the web – Bitcoin. Bitcoin is the most popular cryptocurrency on the internet and allows you to pay for items with complete security and privacy, as the payment is not traceable and is not linked to any personal information. Overall, TG offers a satisfying amount of options.

 

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Setup and User-Friendliness

Setup was relatively easy and took under 10 minutes. Once you have purchased the package you want, you will be given the option to download the appropriate client for your system, I chose Windows as that was the system I was running at the time.

Once you have clicked ‘download’, simply follow the installation instructions, creating a file and a desktop shortcut. It also should be noted that TG doesn’t require you to restart your computer, which is always a handy bonus. Once installation is complete, you’ll be greeted with the TG client and asked to choose your security, locations and privacy settings, after which you can click connected, sign in and then you’re good to go.

TorGuard VPN clinet on windows  TorGuard VPN clinet on windows2

The client is very basic and doesn’t look too advanced or ‘shiny’ as some of the other providers’ clients, but it does the job and offers a good amount of options. The first screen you’ll be greeted with (as seen on the right) will allow you to choose your preferred server location, your protocol (which is between UDP and TCP), and will let you change the security encryption and authentication.

There is also the option to auto connect once TG is launched. Hit connect and you’ll begin to be connected to the server you chose, and the screen (as seen on the left) is very handy as it also will tell you your connection speed and upkeep, as well as the level of encryption you have.

TorGuard VPN setting

As for the settings, there are plenty of options to choose from. Navigate back to the start screen and click ‘more settings’, which will open a tab of options for customisation. The general settings allow you to change simple things, such as auto-start, launch and login, and you can also change the appearance of the client if you so choose. There is the option for an app kill switch, which actually allows you to choose what applications to terminate if the VPN connection shuts down.

You also have custom control over your scripts (which unlocks a lot of potential) and have an array of options in the network tab. Here you can toggle IPv6 leak prevention and mess with your DNS settings. Also there are an option to prevent DNS leaks.

TG also has apps for mobile devices, but they are still incredibly basic (the IOS app is) and only give the option to select your VPN server location. There are also security protocol options but they only allow you to choose from either IPSec or IKEv2. The encryption for mobile was AES-128 and was using SHA256 for authentication.

 

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Servers and Speeds

As already mentioned, TG has a massive server base of 1600+ in over 50 different countries around the world, giving it excellent coverage and the ability to be connected to from just about anywhere.

TorGuard VPN Servers location

The connection to all servers was decent and the speed of the connections was good. However, for the European servers, the connection would drop to a horrific 2MBPs during peak times, which was unacceptable. In addition, DNS leaks were detected that were compromising our geographical location which is disappointing. However, TG do not guarantee DNS leak prevention and this may be the reason why. Overall, the network was average/below-average, and not one of TG’s strong points.

 

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Compatibility 

TG is compatible with multiple devices and can sustain up to 5 connections simultaneously with just one account. We live in a digital world and are progressively moving over to mobile devices, and therefore need to be protected on the go.

TorGuard VPN Compatibility

In accordance, VPN services need to be able to provide us with protection and privacy on multiple devices so it should be expected that TG offers multi-compatibility. TG can be downloaded for your laptop, mobile (Android or IOS), Mac and router. TG also offer a range of their own routers that are already configured with tomato firmware and TorGuard VPN.

 

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Customer Support

As with most VPN services, TG offers 24/7/365 support to all its users and customers. TG offers live chat, FAQ, a ticket system and you can even call them up. It is nice to see a live chat option on a VPN service as many providers seem to get rid of them. The knowledge base on the website, however, was quite disappointing and I think they should put a lot more effort into designing a better support page which saves people asking and waiting for a response. However, they do offer a large number of video tutorials and setup tutorials which were very helpful.

TorGuard VPN Support

I also liked the fact they have a forum that allows you to ask other users for help and advice. In regards to the response speed, it was fast and professional. Overall, despite the knowledge base, I thought the support was quite good.

 

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Privacy and Security

One of a VPN’s main selling points is the security and privacy that it gives its users. TG’s security is decent and they offer a range of encryptions/ciphers. For encryption, you can choose between AES-128 or AES-256-bit encryptions, with AES-256 being the most up-to-date data encryption available, and they also give you a number of options for data authentication, with a choice of SHA-1, SHA-256 or SHA-512. For handshaking purposes, the software uses RSA-2048.

TG also offers a number of protocols including OpenVPN, PPTP, L2TP, IPsec, SSTP and iKEV2. OpenVPN is currently the best and most secure protocol so it would be a no-brainer to choose this over the other options. In addition, TG offers a stealth VPN option, which channels the connection through an encrypted proxy tunnel adding a second layer of protection. TG also has a strict no logs policy but unfortunately doesn’t support DNS leak prevention, so your location may be compromised.

 

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Free Trial and Refund Policy

After searching the site for a while I was unable to find a free trial which is quite disappointing as a free trial is always a unique selling point. They do, however, offer a 7-day money back guarantee that allows customers to claim their money back if they are not satisfied with the VPN service.

TorGuard refund policy

 

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Conclusion

TorGuard is an average VPN service. They do offer a massive range in terms of server locations and countries, and their speeds are relatively good but can slow down horribly during peak times. Their security is decent as they secure networks with either 128 or 256-bit military encryptions and have various protocols to choose from.

They also have options to use a ‘stealth VPN’ and also give you the option to write your own scripts for their client. However, their service is a bit pricey for the features they offer, and DNS leaks were found in the tunnels. Despite TG offering a host of other services such as email, proxy and business packages, there are better VPN providers on the market.

9.4 Total Score
In-depth & Unbiased TorGuard VPN Review

Torguard just as their name which is one of the best Private VPN service for P2P Download and file-sharing on Torrent with logless Policy,Offer military grade encryption to protect your online activities.

Price & Value
9.5
VPN Server Speed
9.2
Privacy & Anonymity
9.4
VPN Features
9.2
Software Compatibility
9.3
Customer Support
9.7
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